Shipping Policy

At Casvelle, we want your shopping experience to be simple and convenient. please review the shipping information below before placing your order.

Order processing 

Order are typically processed within 1-14 buiness days after your order is placed . You will receive a confirmation email once you order has been successsfully placed.

Shipping Time

Once your order has been shipped , estimated delivery times may vary depending on your location shipping carrier .

Estimated delivery : 5-14 business days.
please note  that delivery times are estimates and may occasionally be affected by carrier delays, weather holidays, or other circumstances beyond our control.

Order Tracking 

Once your order has shipped . we'll send you a tracking number by email so you can follow your package.

Shipping Address

please make sure your shipping information is correct before completing your purchase.
Casavelle is not responsible for delays or delivery issues caused by an incorrect or incomplete address.

Lost or Damaged Packages 

if your package arrives damaged or appears to be lost , please contact us
casvellehome@gmail.com with  your order number and relevant details. We'll do our best to assist you.