FAQ

Frequently Asked Questions

1. What payment method do you accept?
We accept major credit and debit cards and other secure payment methods available at checkout.

2. How long does shipping take?
Orders are typically processesd within 1-14 business days . Delivery times may vary depending on your location .

3.How can i track my order?
Once your order has been shipped . you'll receive a tracking link by email.

5.What is your return policy ?
we accept elgible returns according to our Return & Refund policy. please reveiw our policy for complete details.

6. What should i do if my order arrives damaged?
please contact  our support team as soon as possible with your order number and photos of the damaged item.

7.Do you offer refunds? 
Eligible refunds are processed according to our Return & Refund Policy .

8. How can i contact  casavelle?
you can reach us through our Contact Us page.
Our support team will be happy to help .